Resource: Trader Joe’s Point of Sale Agreement and Amendment

This document is the legal agreement signed by Trader Joe’s and of the American Council of the Blind (ACB), the American Foundation for the Blind, and the California Council of the Blind (CCB). In this document, Trader Joe’s agreed to make changes so blind people can pay for things with payment cards and enter their own PIN. Trader Joe’s agreed that payment devices in Trader Joe’s stores would have keys that a person can feel. All Trader Joe’s stores in the U.S. will have a keypad. Lainey Feingold and Linda Dardarian were the lawyers for the blind community. No lawsuit was filed. Instead, a formal process known as Structured Negotiations was used. [Back to Agreement]