Resource: TCF Bank Talking ATM and Alternative Formats Settlement

This document is the legal agreement between the blind community and TCF Bank. Lainey Feingold and Equip for Equality in Chicago were the lawyers. No lawsuit was filed. Instead, a formal process known as Structured Negotiations was used. The Illinois affiliate of the American Council of the Blind signed this document with the bank. TCF agreed to install Talking ATMs so blind people can use an ATM by themselves. The bank also agreed to give blind people headphones for the Talking ATMs. The Bank also agreed to give blind people information in Braille, Large Print and audio formats.