Resource: Charles Schwab Web Accessibility Agreement

By: Law Office of Lainey Feingold

June 30, 2012

Law Office of Lainey Feingold

This is the Charles Schwab settlement agreement about the accessibility of its website. Schwab agreed to make changes to its website to make it easier for people with visual impairments to use the site. Lainey Feingold was the lawyer for a blind Schwab customer. No lawsuit was filed. Instead, a formal process known as Structured Negotiations was used.

https://www.lflegal.com/2012/05/schwab-agreement/