Filed Date: 2010
Closed Date: 2012
Clearinghouse coding complete
In 2010, attorneys representing a visually impaired individual in California entered into negotiations with Charles Schwab, the nationwide banking and brokerage company. The negotiations concerned the usability of the company's website, which was difficult to use for individuals who are blind or visually impaired. The parties agreed on corrective measures, which took effect on October 20th, 2011.
Charles Schwab agreed to adopt the Web Content Accessibility Guidelines 2.0 AA, which constitutes a series of practices that make websites usable for the visually impaired as well as individuals with mobility issues. The guidelines will support systems such as screen readers for those who cannot see as well as systems that allow users who cannot use a mouse to navigate their webpages. Additionally, the company will provide training to employees to assist the visually impaired where additional issues persist.
Summary Authors
Abe Hiatt (2/27/2013)
Dardarian, Linda M. (California)
Feingold, Lainey [Elaine] (California)
Last updated Aug. 30, 2023, 2:27 p.m.
Docket sheet not available via the Clearinghouse.State / Territory: California
Case Type(s):
Key Dates
Filing Date: 2010
Closing Date: 2012
Case Ongoing: No
Plaintiffs
Plaintiff Description:
Plaintiff was visually impaired Californian seeking to be able to use the web-based services of Charles Schwab.
Plaintiff Type(s):
Attorney Organizations:
Public Interest Lawyer: No
Filed Pro Se: No
Class Action Sought: No
Class Action Outcome: Not sought
Defendants
Charles Schwab & Co. Inc. (San Francisco, San Francisco), Private Entity/Person
Defendant Type(s):
Facility Type(s):
Case Details
Causes of Action:
Americans with Disabilities Act (ADA), 42 U.S.C. §§ 12111 et seq.
Special Case Type(s):
Available Documents:
Injunctive (or Injunctive-like) Relief
Outcome
Prevailing Party: Plaintiff
Nature of Relief:
Injunction / Injunctive-like Settlement
Source of Relief:
Form of Settlement:
Content of Injunction:
Amount Defendant Pays: 0
Order Duration: 2011 - 2013
Issues
General/Misc.:
Disability and Disability Rights:
Discrimination Basis: