Case: American Express Talking ATM Agreement

NA | No Court

Filed Date: 2004

Closed Date: 2004

Clearinghouse coding complete

Case Summary

In 2004, attorneys representing the blind community entered into structured negotiations with American Express ATM Holdings, Inc. regarding access to ATMs for blind and visually impaired people. On July 26, 2004, the parties entered into a settlement agreement.

Under the terms of the settlement, the company agreed to make its ATMs talk so that blind people could use them. The schedule specified in the agreement stipulated that American Express ATMs would be 100% in compliance with the agreement by December 31, 2008. This was the first agreement in the United States in which a non-bank ATM owner agreed to make its ATMs accessible to blind users.

Summary Authors

Kristen Sagar (5/13/2009)


Attorneys(s) for Plaintiff

Dardarian, Linda M. (California)

Feingold, Lainey [Elaine] (California)

Attorneys(s) for Plaintiff

Dardarian, Linda M. (California)

Feingold, Lainey [Elaine] (California)

Documents in the Clearinghouse


Settlement Agreement

July 26, 2004

July 26, 2004

Settlement Agreement

American Express Braille Press Release

June 9, 2005

June 9, 2005

Press Release



Last updated May 11, 2022, 8 p.m.

Docket sheet not available via the Clearinghouse.

Case Details

State / Territory: California

Case Type(s):

Disability Rights

Key Dates

Filing Date: 2004

Closing Date: 2004

Case Ongoing: No


Plaintiff Description:

any individual who is blind or vision-impaired and who has used, has been deterred from using, or would like to use American Express ATMs

Plaintiff Type(s):

Private Plaintiff

Attorney Organizations:

Law Office of Lainey Feingold

Public Interest Lawyer: Yes

Filed Pro Se: No

Class Action Sought: No

Class Action Outcome: Not sought


American Express ATM Holdings, Inc., Private Entity/Person

Case Details

Causes of Action:

Americans with Disabilities Act (ADA), 42 U.S.C. §§ 12111 et seq.

Special Case Type(s):


Availably Documents:

Injunctive (or Injunctive-like) Relief


Prevailing Party: Plaintiff

Nature of Relief:

Injunction / Injunctive-like Settlement

Source of Relief:


Form of Settlement:

Private Settlement Agreement

Order Duration: 2004 - None