Case: American Cancer Society Accessible Website and Alternative Formats Agreement and Extension Agreement

In early 2009, the American Council for the Blind (ACB) notified the American Cancer Society that it believed the Cancer Society websites were insufficiently accessible to blind users and therefore in violation of the Americans with Disabilities Act. The Cancer Society accepted the ACB's offer to engage in cooperative structured negotiations rather than litigate the issue in court. On February 14, 2011 the parties entered into a settlement agreement, and the Cancer Society agreed to redevelop its website to make it accessible to individuals with visual impairments, by designing to meet guidelines issued by the Web Accessibility Initiative of the World Wide Web Consortium. The Cancer Society also agreed to start an Alternative Format Pilot Program, to make available important cancer information to blind and visually impaired people.

The settlement agreement was set to expire on February 15, 2012. In February 2012 the parties agreed to an extension of the settlement agreement for an additional year, and to expand the set of materials available in Braille, Large Print and Audio Formats.