Case: United States v. United Parks & Resorts Inc.

On March 26, 2026, the United States of America filed suit against United Parks & Resorts Inc. (UPR) and its related corporate entities in U.S. District Court for the Middle District of Florida. The lawsuit alleges that since November 2025, UPR implemented and enforced a policy prohibiting guests with disabilities from using wheeled walkers with seats at several theme parks, including SeaWorld Orlando, Busch Gardens Tampa Bay, and Aquatica Orlando. According to the complaint, UPR had previously allowed such mobility devices from 1992 until October 2025. The alleged policy change forces guests to use alternative mobility devices, often requiring rental fees ranging from $37 to $115. The complaint describes specific incidents involving individuals with disabilities, including military veterans and a child with a pediatric walker, who were allegedly denied entry or forced to use inappropriate alternative devices. The U.S. brought three causes of action under Title III of the Americans with Disabilities Act (ADA), alleging that UPR refused to permit mobility devices, applied discriminatory eligibility criteria, including imposing surcharges, and failed to make reasonable modifications. The government seeks declaratory and injunctive relief, policy modifications, mandatory ADA training for personnel, monetary damages for affected individuals, and a civil penalty of $118,225.

This case is ongoing